Frequently asked questions answered! Have more questions? Contact us here.
About our practice
What conditions do you work with?
Our team of Registered Dietitians has 30+ years of combined experience, and we also have a Certified Diabetes Care and Education Specialist on staff as well. We have experience working with:
- General health promoting nutrition
- Disordered eating/yo-yo dieting
- Binge Eating Disorder
- Emotional Eating
- GI Disorders, including GERD, IBS, IBD (Crohn’s and Colitis) and Celiac Disease
- Celiac Disease
- Food Allergies
- Diabetes – Type 1, Type 2, Gestational, and Pre
- Pre/post natal nutrition + Breastfeeding
- High Cholesterol
- High Blood pressure
- Gastric Bypass/Gastric Sleeve
- Hypo/Hyperthyroid, Hashimoto’s, and Grave’s Disease
- Gallstones/Gallbladder Disease
We are a shame-free, non-diet practice, and we take a weight-inclusive approach to care. Rather than using weight as the primary indicator for health – we focus on behavior change and modifiable outcomes instead. We provide respectful and compassionate care for people in all body types, shapes, and sizes. This encourages maintaining a healthy relationship with food and your body while focusing on health promoting behaviors to manage any disease states.
Do I get to choose my dietitian?
Yes – you can mention on your discovery call your preference of RD and we can schedule you within their scheduling parameters. However you do not need to come into the call with a preferred RD – we can recommend a good fit based on your goals, needs, phase of life, personality, and schedule preference!
Will I have to cut out any of my favorite foods while meeting?
Not at all! Our focus incorporates a weight inclusive approach to intuitive eating, which encourages eating all foods and puts YOU in charge of your food choices and lifestyle habits. Instead of following a plan and feeling discouraged when you fall off, you will create more sustainable habits that include your favorite food groups in a balanced way. We are about progress, not perfection! We will discuss listening to your hunger/fullness cues, tuning into your cravings, learning how to trust your body around food, managing disease through lifestyle changes, emotional eating, and body acceptance. You may find that with this approach your energy and overall quality of life can improve long-term.
What is your approach to nutrition?
We do not believe in a one size fits all approach to nutrition, and we do not have a standard “package” or “plan” to follow. There is so much misinformation in our culture about diets and weight loss trends that many of us think in order to be healthy we need to be on a strict plan. This is simply not true. Long-term these diets can be unsustainable and have side effects, including negatively impacting your relationship with food, weight cycling and slowing your metabolism. Incorporating a more balanced way of eating leads to long term health, and we will work together to find a plan that is best for your individual needs and lifestyle.
Will you give me a meal plan?
Our practice was built on meal planning in 2017 and we believe that *flexible* meal planning can benefit our clients in reaching their goals. We do not support strict meal plans that are hard to maintain and are unrealistic. Instead we teach our clients (often using the resources in our Real Life Nutrition Membership) onw HOW to make meal planning fit into their life – including while on vacation, during busy/stressful weeks, the holidays, and more. The goal is to create a doable, flexible approach to food that you can incorporate in any situation, without any deprivation, and to overall decrease stress around food.
What is the difference between a Dietitian and Nutritionist?
Simply said, all dietitians are nutritionists, but not all nutritionists are dietitians. A Registered Dietitian has additional qualifications that must be met, which include:
- Minimum of a bachelor’s degree with course work including food and nutrition sciences, food service systems management, business, economics, sociology, biochemistry, physiology, microbiology and chemistry
- Completed an accredited dietetic internship
- Passed the national Registered Dietitian examination
- Completes continuing professional educational requirements to maintain registration (75 every 5 years)
Many “nutritionists” without degrees are charging high amounts for packages that they aren’t licensed to do! Be sure to check credentials and education before working with a nutrition professional (see ours here).
What does a typical initial session look like?
The initial session is about 60 or 75 minutes depending on the package you choose, and your dietitian will do a full intake including your food and medical history, your lifestyle, sleep, stress levels, movement, your schedule, family situation, work and more. We will review appropriate nutrition education and at the end of each session we will set about 2-3 goals for you to focus on.
How often do we meet and for how long?
After your initial session you can expect a 15min phone check in from your dietitian the following week for accountability/to answer questions. Two weeks after your initial session you will have your first follow up that is either 30min or 45min long depending on your package. See more about our package options here.
Do you provide recipes?
Yes! Our Real Life Nutrition Membership is included in both the 8 and 12 week packages, and we provide a seasonal recipe ebook in our Signature Nutrition Counseling Package.
Where do sessions take place?
We meet with clients in person at our office on Halton Road in Greenville, SC or virtually via HIPPA approved Zoom. It is the clients preference as to how we meet! We can meet with clients virtually from the following states: SC, NC (Christina), GA(Christina), AZ, CA, CO, IN, MI, MS(Christina), NY, UT, VT, VA, WA, WI
What days are available for appointments?
Monday – Friday depending on your provider
Are your office locations accessible?
Yes, our office has a ground floor entrance. A parking lot is available at our office as well.
How do I make an appointment?
What is your cancellation policy?
We require 24 hours notice for cancellations/rescheduling
Do you accept HSA/FSA for payment?
Do you accept insurance, medicare, or medicaid?
We are out of network and do not accept insurance. This allows us to focus on our client’s specific, individual needs rather than the requirements of the insurance company. This also allows us to keep a smaller caseload so that our energy and time can go towards the appropriate care of our clients.
We can provide a superbill at the end of sessions to submit to insurance for possible reimbursement. Reimbursement rates vary depending on your insurance company.
Every new Brittany Jones Nutrition Group Client will receive a Good Faith Estimate before their first session.
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
Under the law, health care providers need to give patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Please contact your health care provider’s billing office if you are uninsured or not using insurance and would like to request a Good Faith Estimate or you have questions regarding a Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises