Frequently asked questions answered! Have more questions? Contact us here.
About Brittany Jones Nutrition
What kind of clients do you work with?
Brittany specializes in helping clients find freedom from chronic dieting and build a realistic, healthy lifestyle to prevent or manage chronic conditions, including:
- Healthy living with a non-diet approach
- Perimenopause & menopause
- GLP-1 nutrition support
- PCOS
- Pre/postnatal & breastfeeding nutrition
- High cholesterol & high blood pressure
- Gastric bypass / gastric sleeve
- Diabetes (Pre, Type 2, and Gestational)
- Hypo/hyperthyroid
- Non-alcoholic fatty liver disease
- GERD
- Gallstones / gallbladder disease
What’s your approach to nutrition?
Brittany takes a shame-free, non-diet approach and focuses on behavior change and modifiable outcomes rather than weight as the primary indicator of health. She provides respectful and compassionate care for people of all body types, shapes, and sizes, helping clients maintain a healthy relationship with food while achieving their health goals.
What is concierge nutrition?
Concierge nutrition is a personalized, high-touch approach to nutrition care. Unlike typical insurance-based visits, which are often short and focused on billing requirements, concierge nutrition allows for longer sessions, ongoing support, and customized plans designed to fit your life.
In a concierge model, you receive:
- Personalized meal plans tailored to your goals, preferences, and lifestyle
- Ongoing messaging support between sessions for real-life guidance
- Practical strategies and resources for managing chronic conditions or optimizing health
- Flexible scheduling to fit your routine
With insurance-based nutrition visits, sessions are often limited in time and scope, focused on meeting insurer requirements rather than your unique needs. Concierge care removes those restrictions, giving you more time, attention, and flexibility to create lasting results.
Will I have to cut out any of my favorite foods?
Not at all! Brittany’s approach is weight-inclusive and incorporates intuitive eating principles, meaning all foods can fit. You will create sustainable habits that honor hunger/fullness cues, cravings, and lifestyle—without restriction or guilt. The goal is progress, not perfection.
Will you give me a meal plan?
Yes. Brittany supports flexible meal planning, not rigid plans. She teaches clients how to plan meals that fit real life—including vacations, busy weeks, holidays, and social events—without restriction. This reduces stress around food while helping you reach your goals.
What is the difference between a Dietitian and a Nutritionist?
All dietitians are nutritionists, but not all nutritionists are dietitians. A Registered Dietitian (RD) meets additional qualifications:
- Master’s degree in food and nutrition sciences with extensive coursework (Brittany has a B.S. in Nutrition Science and Dietetics from Syracuse University and an M.S. in Health Communications from Boston University)
- Completion of an accredited dietetic internship (Brittany completed her dietetic internship at the Medical University of South Carolina)
- Passed the national RD exam and licensure (Brittany passed the exam in 2011, and is a Licensed Dietitian in the State of South Carolina)
- Ongoing professional education requirements
Always check credentials before working with a nutrition professional.
Appointment Information
Do you see clients in person or virtually?
Both! Most clients prefer in-person sessions at Brittany’s Greenville, SC office, which features a private waiting room, welcoming atmosphere, and complimentary snacks and water. For convenience or very busy schedules, she also offers HIPAA-approved Zoom sessions.
What does a typical initial session look like?
Initial sessions last about 60–75 minutes (depending on your package) and include a full intake covering food and medical history, lifestyle, sleep, stress, movement, schedule, family, and work. Nutrition education is reviewed, and 2–3 achievable goals are set for you to focus on.
How often do we meet and for how long?
After the initial session, clients receive a 15-minute check-in for accountability and questions. The first follow-up occurs two weeks later (30–45 minutes depending on your package). Additional sessions are scheduled based on your goals and package.
Do you provide recipes?
Yes! All packages include access to the Real Life Nutrition Membership, which provides 400+ dietitian authored recipes, meal planning resources, and ongoing tools to make nutrition practical and sustainable.
Where do sessions take place?
Sessions are held in person at Brittany’s Halton Road office in Greenville, SC, or virtually via HIPAA-approved Zoom.
What days and times are available for appointments?
Sessions are available Monday–Friday, from 9:30 AM–12:30 PM.
Is your office location accessible?
Yes. Brittany’s office has a ground-floor entrance and parking lot available.
How do I make an appointment?
Click here to schedule your FREE 15 minute discovery call.
What is your cancellation policy?
24 hours notice is required for cancellations or rescheduling.
Payment Information
Do you accept HSA/FSA for payment?
Yes. Brittany also provides a superbill with information on your diagnosis code, procedure codes, appointment information, and her NPI + license number.
Do you accept insurance, Medicare, or Medicaid?
No, Brittany does not work with insurance—her practice is concierge-style nutrition care, not one-off insurance visits. Brittany provides relationship-based, personalized nutrition support with the depth, continuity, recipes and meal planning tools needed to create sustainable change — even when life is busy, unpredictable, or overwhelming.
Every new Brittany Jones Nutrition Client will receive a Good Faith Estimate before their first session.
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
Under the law, health care providers need to give patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Please contact your health care provider’s billing office if you are uninsured or not using insurance and would like to request a Good Faith Estimate or you have questions regarding a Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises
